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Atlassian

Mastering JIRA 7

Book Details

ISBN 139781786466860
Paperback450 pages

Book Description

Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues.

This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases.

You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs.

Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.

What You Will Learn

  • Plan the installation and upgrade of your JIRA instance to the newest version
  • Configure issue type schemes, create customized workflows, modify permission schemes, and change notification schemes
  • Implement JIRA Service Desk to manage your support tickets
  • Customize JIRA for test management, helpdesk, and requirement management
  • Deploy JIRA for Agile tracking using the Scrum and Kanban techniques
  • Develop JIRA add-ons to extend JIRA's functionality
  • Migrate data from external systems using CSV import
  • Generate reports directly from the JIRA database and use custom JavaScript and CSS
  • Integrate your JIRA application with third-party tools such as Confluence, SVN, and Git

Table of Contents

1: PLANNING YOUR JIRA INSTALLATION
2: SEARCHING IN JIRA
3: REPORTING – USING CHARTS TO VISUALIZE THE DATA
4: CUSTOMIZING JIRA FOR TEST MANAGEMENT
5: UNDERSTANDING ZEPHYR AND ITS FEATURES
6: SAMPLE IMPLEMENTATION OF USE CASES
7: USER MANAGEMENT, GROUPS, AND PROJECT ROLES
8: CONFIGURING JIRA USER DIRECTORIES TO CONNECT WITH LDAP, CROWD, AND JIRA USER SERVER
9: JIRA ADD-ON DEVELOPMENT AND LEVERAGING THE REST API
10: IMPORTING AND EXPORTING DATA IN JIRA AND MIGRATING CONFIGURATION
11: WORKING WITH AGILE BOARDS IN JIRA SOFTWARE
12: JIRA ADMINISTRATION WITH SCRIPTRUNNER AND THE CLI ADD-ON
13: DATABASE ACCESS
14: CUSTOMIZING LOOK, FEEL, AND BEHAVIOR
15: IMPLEMENTING JIRA SERVICE DESK
16: INTEGRATING JIRA WITH COMMON ATLASSIAN APPLICATIONS AND OTHER TOOLS
17: JIRA BEST PRACTICES
18: TROUBLESHOOTING JIRA

Buy now: https://www.packtpub.com/application-development/mastering-jira-7-second...

West London Coders

On Saturday 5th August 2017 I went to one meetup called "West London Coders" and it was amazing time spent with nice people with similar interest. Here is the link to their meetup page: https://www.meetup.com/West-London-Coders/ I just came across their meetup accidentally and I thought why not attend this tech meetup. Usually on Saturdays I spend time at home with family but I decided to go their and to be honest I was surprised by the event. I usually don't go the meetups now or very rarely but this time I felt good afterwards.

The whole idea of this meetup is to gather in a room and decide the topics that you want to learn around various programming languages. For this meetup there were I think more than 30 people who came. The venue for the meetup was "Net a Porter" office. I never heard about their company. Basically it is a fashion brand with around 5000 employees. Their office is in Westfield shopping complex on the top floor and their office is huge and amazing.

After initial round of introductions the group was divided into 3 separate groups for Front end, Swift and one more group. I chose to go in the Swift group. There were 6 people in the Swift room and we decided to develop an app for their website: www.westlondoncoders.com

The total time for this hackathon was 4.5 hours and we started the actual coding after 1 hours so we were left with 3.5 hours. We ended up creating a simple app with WebView to begin with as the website is responsive but of course in future the plan is to create a native app with connectivity to the website as well and for that the API also needs to be enabled on the site. In those 3.5 hours we mostly spent time understanding the fundamentals of iPhone development and learning about very technical topics like Weak References in Swift and few other topics. There were people with different experience levels but most of us had developed an app in the past, I guess 5 of us so it was a bit smooth.

I really liked the idea of this meetup. Lot of learning that day for me and in the end I felt really really satisfied. Looking forward to more of their meetups in future.

Here is the link to the GitHub Repository: https://github.com/WestLondonCoders/WLC-iOS-App

BTW I came to know that "Net a Porter" also uses JIRA and Atlassian tools in the company. Always good to know that :)

Missing Drupal - will try Drupal 8 now!

I think I have not installed any fresh Drupal setup in the past 2 years. What a shame! I used to love Drupal. For the past 2 years I am 100% focused on Atlassian tool set, which I thought is a wise decision. You can't do everything at the same time and it is nearly impossible to get really good in one thing without letting go the other. I like JIRA as well, it is amazing tool and the Atlassian ecosystem is amazing. I first got the opportunity to work on JIRA when I was working for Alcatel-Lucent. It has been 8 years I think when I first worked on JIRA. I was given a task to manage users in JIRA. I used to hate it and the the interface was not really great. At that time I was totally into Drupal and I was making comparisons. Of course both are for different purposes but when you have a decent level of expertise working on a web based tool that can be configured, you draw comparisons. My initial work was just to manage users and nothing much. Later on I was given some tasks to make some configuration changes in JIRA. Like creating new custom fields, adding them on screens, attaching it to the projects. At that time I was managing www.ggsipu.info which was one of the biggest and only source of information for students seeking information about IP University Delhi. I used to spend hours making that site better and more useful. I learned working on Drupal on that site and when I started diving more into JIRA world I realised that JIRA is actually a very smart tool. The way things are configured in it is really powerful.

I love building solutions. When I used to work on Drupal I was not really making websites. I was building a solution around it. I understood the architecture of Drupal and how it works. That knowledge along with my passion to build solutions was my plus point. After few months of working JIRA I was liking it. In the year 2009 - 2010, JIRA was not that mature as it is now but I think the fundamentals and the concepts were same as today. I have to admit that I tried JIRA only because it was part of my job, otherwise I was mostly into open source tools. I tried several open source applications and could never find one that can satisfy my needs. Project Management has always been my core interest. I used to work as Project Coordinator in Alcatel-Lucent and also in Kaplan, my company prior to Alcatel-Lucent. I am a certified Microsoft Project Server Administrator, I set it in the company, then I also build a very powerful tool in Excel with the help of VBA to do some project management. Later in the company with the help of 6 interns we build a custom project management and competency management tool. Later I was also managing my own projects in Sparxsys. At the time when I was learning JIRA I was well versed with what is expected from any project management tool.

I loved the way JIRA can be customized and any process can be mapped on top of it. The idea of add-ons was something that excited me. Just like Drupal. The only bad thing was that everything was paid but I realized later in life that you can't always get the best things for free.

In the past 2 years I have been doing more and more Atlassian Consultation work and I will be honest. Money wise it is far better than Drupal. However I do miss working on it. Just because of Drupal all of it was possible, even before Drupal I was doing freelancing services on various things but none of it was good enough to give me enough leverage and courage to start your own company from absolute zero. I am little biased towards Drupal and these days my bread, butter and beer is coming only from Atlassian tool but I have decided to get back to Drupal. To start with I will probably upgrade this site to Drupal 8. In fact most of my sites are still running. I will make it my weekend project to upgrade them to Drupal 8 or to the latest Drupal 7 at least.

Weekend is almost here and I will surely work on it.

Bye

Atlassian Certified JIRA Administrator - Ravi Sagar

So yesterday I cleared the JIRA Administration Certification. Honestly I feel good about it but I don’t think we need a piece of paper to prove that you have expertise on a particular tool. JIRA is just a tool and I have been working on it for several years, implementing it for companies of different sizes. Having this certification might help in getting more business but I know that clients usually look for your experience in similar deployment. They will feel convinced if you have done something like that in a different company of similar domain. It makes them feel good and comfortable in hiring you. Atlassian started this certification because there was a request from the market and there is no harm in that.

Clearing Atlassian Certified JIRA Admininstration exam is not easy. I think only those people who have been working 100% on JIRA as part of their job for the last 2-3 years can clear it, of course there are exceptions but this is just my feeling. So if you are totally new to JIRA and just started learning it, so don’t bother about this certification. You won’t be able to clear it easily and waster money, it is a costly certificaiton. There are exceptions but still it is quite difficult. This test is meant to test your experience and how you would handle a situation in the best possible way. There could be more than one correct answer to some question but you need to select the one which is most efficient and requires least amount of configuration. There are questions on almost every aspect related to JIRA Administration and you can start reading the official documentation to get started or you can also read my boo - Mastering JIRA 7 (self promotion)

Lot of people contact me for trainings and they just want to clear the test. Well first of all they should not bother about the test but if you are confident that you have enough JIRA knowledge and you really want to get certified then I will start a separate blog post on that sharing the tips and topics that will help you for the test. I just cleared the test yesterday and I was anyways never planning to do it but since I have done it now so now I don’t mind sharing my experience. In fact for someone who is already working on JIRA for couple of years, it should be just 2 days of additional effort going through the exam topics and reading the official Atlassian JIRA documentation.

Atlassian Certified JIRA Administrator

This is my official badge with a link to my certificate.

What else, well lot of work these days, I don't like it really. Sometimes I like doing nothing for many days in a row. I miss those days when I did nothing for many weeks. It is good to just relax sometimes. Not sure when will I be able to do that again. I haven't cycle at all recently. I haven't ran at all and I have not worked out as well. Winters are almost over now. It is officially spring time and sun has been really considerate for the past two days.

Sunshine after many many days
Sunshine in London

I hope it stays sunny and clear like.

Back to posting picture on flickr

Many many years ago I used to post pictures on flickr which was also linked to this blog and all the pictures were posted as a blog. It worked fine until I stopped doing it. Many years passed and it doesn't work anymore and honestly I don't want to do it now. I used to post stupid pictures of cats and dogs and it was really meaningless. Now I am a matured person and will act like one as well (or pretend).

London Paddington

This is London Paddington station, one of the biggest train station I have seen in my life. It has 14 platforms. It connects not just the national railways (GWR) but also the airport line and the infamous London Tube also know as underground.

Holborn

This is Holborn, heart of London and this building is a masterpiece. It looks really nice in sunshine, which is quite rare in London. This building reminds me of CST, Mumbai.

My flickr photostream: https://www.flickr.com/photos/ravisagar

What else, not much. Life is same as earlier. Mid life crisis I guess but yeah lot of travel and interesting projects to work on. Things are on the right track or seems like they are. I got sick last week after a long time. Bad cough, can't even speak properly. Little fever is also giving me trouble. Whenever I get sick, it reminds me of all the days when I got sick. As a kid I used to get sick a lot. May be my immunity was not that great. After growing my immunity suddenly got a boost and I now don't get sick that often. Just once a year but I don't like it at all. I used to scared as a kid of getting sick. It meant taking those bitter medicines and probably an injection which I am still terrified of. Anyways, I hope I will be fine in few days.

Lot of things have changed in the past few months. I no longer do Drupal project. Not really I don't love it anymore but mainly there is no good money in Drupal or in creating web applications. I might do it again provided it is good project and money of course. Now I am completely focussed on Atlassian tools and that is where the money is. When I started working on Drupal long long back I never really though that I will ever do something else. I was so much into Drupal. In fact I was able to start my business because of Drupal. That really gave me the push and the technical knowledge I built upon Drupal was the main reason that I was able to sustain that business for so long. When we started doing Atlassian consultation mainly on JIRA and Confluence we already had a running business and processes. It was not difficult for me. Had I started Atlassian consultation company from scratch, it would have been extremely difficult. So my only suggestion to anyone starting a new company. Be open to change and divert your path. Keep your options open.

Currently it is Atlassian consultation for me but who know what is next!

Need to catch a train now. Bye!

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