Atlassian

Structure app for Jira tutorial

Submitted by ravisagar on Wed, 01/16/2019 - 08:18

I started creating tutorial videos for Structure app in Jira. It will be a series of videos which I will organise in a playlist.

Check here https://www.youtube.com/playlist?list=PL_E9T0Z4ua15Dnv8IhB9H8fX23Gd_jRdP

This is the link to the playlist. I have tried creating short videos so it is easy for everyone to follow and at the same time you can just watch videos relevant to you.

If you have no prior experience on using Structure then start with the first video in the playlist.

What are next-gen projects in Jira Cloud? join me as I learn myself :)

Submitted by ravisagar on Sun, 11/18/2018 - 19:39

I don't work on cloud a lot which is fine but from time to time every other week I do log in to one of my cloud instance to check few things here and there or to do some research but that's it. Cloud and Server were quite similar but now a days especially in the past 1 years they offer different features. Usually Cloud brings out new features and then those are pushed to Jira Server.

I am speaking at Atlassian User Group London on 1st Aug 2018 @londonaug

Submitted by ravisagar on Wed, 07/25/2018 - 17:34

I will present my experience in implementing two solutions to integrate a live chat support within JIRA Servce Desk.

When you have products and services used by thousands of customers, you need a system in place to streamline the support process. For many users, they prefer to engage with you via live chat support. It’s direct and quick, giving them instant gratification for finding a solution to their problem. For those using Jira Service Desk as their ITSM solution, there hasn’t been a Jira live chat support solution contained within the Atlassian ecosystem – until now.

Want to contact me?

Life begins outside your comfort zone and that is where your courage is developed". Write to me by filling this form. For living I am an Atlassian Consultant who love both Jira and Drupal. I am the author of "Mastering JIRA" and "Mastering JIRA 7" books. I Love both JIRA and Drupal (a bit more). You can Write To Me and I will get back to you as soon as I can. Have a nice day!

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