Taxi

How to lodge a complaint against Auto and Taxi drivers

Submitted by ravisagar on Mon, 09/28/2009 - 05:31

There has been talk these days about the bad behaviour of citizens in Delhi. Recently our Home Minister P. Chindambran and Chief Minister of Shiela Dikshit has appealed to all the people in the city to improve their behaviour. I am happy that both of them have raised
this concern about the "bad attitude" of Delhiites. I think we really to improve the rude behaviour of people to make it truly a world class city and Common Wealth Games could just be an excuse to start working towards this "Attitude Makeover".

I decided that I will do my part by contributing in whatever way I can to raise awareness and I will be posting series of blog posts with the tag "Attitude Makeover".

To start with I will start with a very common problem in our city that we all face on a daily basis and it seems that we have started living with it, and that is "Nuisance of Auto drivers". We all know that most of the Auto drivers harass people. Their meter don't work, they over charge, refuse to go and misbehave with the passengers. Yesterday I was watching one talk show on NDTV channel where Kiran Bedi mentioned that anyone can lodge a complaint against the Auto Drivers. We all know that there are laws but we are either not aware of them or don't want to take the pain to get into the procedures.

If we just crib and do nothing about it then things will never improve. If we start bring the change now then may be in 5 years or 10 years things will get better! I searched on the internet and found Delhi Traffic Police website and I came to know that lodging a complaint against Taxi and Auto drivers is as easy as sending an SMS. Yes, as simple as that.

Lets see how to send that SMS. There are four different kind of complaints that you can lodge. Here are them.

1. Refusal

REF [SPACE] VEHICAL NO. [SPACE] LOCATION [SPACE] TIME OF REFUSAL

Example: REF DL1RF1234 DHAULAKUAN TO GO TO RK PURAM 3:30PM

2. Overcharging

OVC [SPACE] VEHICAL NO. [SPACE] LOCATION [SPACE] TIME OF OVERCHARGING

Example: OVC DL1RF1234 DHAULAKUAN TO GO TO RK PURAM 3:30PM

3. Misbehaviour

MIS [SPACE] VEHICAL NO. [SPACE] LOCATION [SPACE] TIME OF MISBEHAVIOUR

Example: MIS DL1RF1234 DHAULAKUAN 3:30PM

4. Harassment

HAR [SPACE] VEHICAL NO. [SPACE] LOCATION [SPACE] TIME OF HARASSMENT

Example: HAR DL1RF1234 DHAULAKUAN 3:30PM

Send SMS to 56767

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