There has been talk these days about the bad behaviour of citizens in Delhi. Recently our Home Minister P. Chindambran and Chief Minister of Shiela Dikshit has appealed to all the people in the city to improve their behaviour. I am happy that both of them have raised
this concern about the "bad attitude" of Delhiites. I think we really to improve the rude behaviour of people to make it truly a world class city and Common Wealth Games could just be an excuse to start working towards this "Attitude Makeover".
I decided that I will do my part by contributing in whatever way I can to raise awareness and I will be posting series of blog posts with the tag "Attitude Makeover".
To start with I will start with a very common problem in our city that we all face on a daily basis and it seems that we have started living with it, and that is "Nuisance of Auto drivers". We all know that most of the Auto drivers harass people. Their meter don't work, they over charge, refuse to go and misbehave with the passengers. Yesterday I was watching one talk show on NDTV channel where Kiran Bedi mentioned that anyone can lodge a complaint against the Auto Drivers. We all know that there are laws but we are either not aware of them or don't want to take the pain to get into the procedures.
If we just crib and do nothing about it then things will never improve. If we start bring the change now then may be in 5 years or 10 years things will get better! I searched on the internet and found Delhi Traffic Police website and I came to know that lodging a complaint against Taxi and Auto drivers is as easy as sending an SMS. Yes, as simple as that.
Lets see how to send that SMS. There are four different kind of complaints that you can lodge. Here are them.
1. Refusal
REF [SPACE] VEHICAL NO. [SPACE] LOCATION [SPACE] TIME OF REFUSAL
Example: REF DL1RF1234 DHAULAKUAN TO GO TO RK PURAM 3:30PM
2. Overcharging
OVC [SPACE] VEHICAL NO. [SPACE] LOCATION [SPACE] TIME OF OVERCHARGING
Example: OVC DL1RF1234 DHAULAKUAN TO GO TO RK PURAM 3:30PM
3. Misbehaviour
MIS [SPACE] VEHICAL NO. [SPACE] LOCATION [SPACE] TIME OF MISBEHAVIOUR
Example: MIS DL1RF1234 DHAULAKUAN 3:30PM
4. Harassment
HAR [SPACE] VEHICAL NO. [SPACE] LOCATION [SPACE] TIME OF HARASSMENT
Example: HAR DL1RF1234 DHAULAKUAN 3:30PM
Send SMS to 56767
So next time if you face any nuisance by Auto or Taxi driver, don't just let it go. Take out our mobile phones from your pocket and send this SMS. If we together put this little effort then Delhi Traffic Police will take action and we can at least hope for things to improve. It is much better than doing nothing at all. If doesn't take much to send this simple message. There is no point blaming the government or police until we first change ourselves and take initiatives. This facility of lodging a complaint via SMS has been provided to us only and we should take full advantage of it.
Common Wealth Games has given us an opportunity to improve our city and it doesn't mean building new roads or flyovers. We have to change our attitude too.
