I am speaking at Atlassian User Group London on 1st Aug 2018 @londonaug

Atlassian AUG London

I will present my experience in implementing two solutions to integrate a live chat support within JIRA Servce Desk.

When you have products and services used by thousands of customers, you need a system in place to streamline the support process. For many users, they prefer to engage with you via live chat support. It’s direct and quick, giving them instant gratification for finding a solution to their problem. For those using Jira Service Desk as their ITSM solution, there hasn’t been a Jira live chat support solution contained within the Atlassian ecosystem – until now.

Earlier this year I shared one solution and during this session I will talk about one more :)

Date
1st Aug 2018, 6:30 PM - 9:00 PM

Event details

RSVP here: https://aug.atlassian.com/events/details/atlassian-london-presents-lond…

Venue
Goodman Masson, 120 Aldersgate Street, London, EC1A 4JQ

There will be pizza and drink and of course we will go to the pub after the event ;)

Want to contact me?

Life begins outside your comfort zone and that is where your courage is developed". Write to me by filling this form. For living I am an Atlassian Consultant who love both Jira and Drupal. I am the author of "Mastering JIRA" and "Mastering JIRA 7" books. I Love both JIRA and Drupal (a bit more). You can Write To Me and I will get back to you as soon as I can. Have a nice day!

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