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Friday, May 1, 2020 - 19:13
There was a question on the community about what is the difference between Service Desk Agents and normal users. The answers is very simple. Let us summarise. Agents - They will respond to customer tickets raised. - They will communicate with customers by adding a public comments. - Only agents can be the assignee of the Jira Service Desk tickets. - They have access to Queues Normal users - Any Jira user who is not an agent will not be able to respond to customers. - They cannot be an assignee of Jira Service Desk tickets - They cannot add a public comment I hope it clears the confusion. Question on the community.
Custom Field background
Tuesday, April 28, 2020 - 15:40
The code below will apply an ugly red colour to a custom field. <style type="text/css"> #rowForcustomfield_10115 { background: #f00; padding: 5px; color: #fff; } </style> I also answered a question here no the community.
Saturday, April 25, 2020 - 11:36
I was unable to cope up with the number of comments on this blog. Most of them were spams submitted by robots. So I decided to disable the comments but it doesn't mean you can't reach out to me. You can still use the contact form on the site or subscribe to my newsletter.
Monday, March 30, 2020 - 18:37
I recently upgraded my Mac to Catalina I faced two problems with OBS and found the fix/workaround as well. 1. Display was missing. Give OBS permission to record. 2. Hotkeys were not working. Start OBS from terminal. open /Applications/OBS.app/Contents/MacOS/obs
Sunday, March 29, 2020 - 18:00
Writing a good resume is important whether you like it or not but resume is not the only thing you need. Key is to make your resume stand out. More importantly focus on building a good overall profile. 5 Tips to make a good profile. Tip 1: Freshers should highlight on their projects and internship. Experienced people should focus on work experience. Tip 2: Always modify the resume slightly based on the job your are applying for. Tip 3: Mention your key skills and main competency. Tip 4: Nobody cares about your hobbies unless it adds value to the job. Tip 5: Have a blog, Github profile, YouTube channel, Stack Overflow profile that showcases your skills and your journey. I hope it was useful…
Working From Home COVID-19
Sunday, March 15, 2020 - 20:29
Will there be a shift towards more working from home culture after this global pandemic Coronavirus? Well definitely because more and more companies will now be thinking about how to be equipped with necessary tools and processes to allow their employees to work from home. Big questions? Can small to medium sized companies are ready to work from home? Can internet connection cope up with increased demand? How people will socialise in future? Are people ready to work from home? Is work for home an option for majority of professions? How will people do business - selling will be difficult Who will gain from it? Tools that can help in working from home. Slack - Chat solution Atlassian tools like Jira - Issue tracking Google drive - Cloud based storage Gmail - Email Zoom - Online meetings My…
NavIC
Saturday, March 14, 2020 - 16:01
NavIC is in news these days because of the phones getting released that supports it. Let us understand what is NavIC? Indian Regional Navigation Satellite System. Developed by ISRO. Operational Name: Navigation with Indian Constellation. Phones with compatible chipsets will use NavIC as the first preference before using GPS. It is a regional navigational system. Only works 1,500 km (930 mi) around India. There are plans to expand the NavIC system by increasing its constellation size from 7 to 11 Benefits of NavIC GPS is not accurate (20m), NavIC will be super accurate (5-10m) because NavIC has dual frequency (S and L bands). Much faster than GPS Focussed for Indian region Processors supporting NavIC Snapdragon 720G - realme 6 Pro and Xiaomi Redmi Note 9 Pro Max Snapdragon 865 5G -…
Tuesday, March 10, 2020 - 15:35
Recently I started making videos on the topic of Jira housekeeping and maintenance activities. It is as simple as making sure that you Issues are archived regular. You can follow this best practices playlist where I am creating regular videos on this topic: Enjoy.
Tuesday, March 10, 2020 - 14:56
Jira is great tool but it cannot do each and every thing you want from it. Of course there is a marketplace to download apps, you can build your own app and do scripting to do more fancy stuff but is there any specific feature that you were looking for but couldn't find in Jira? Let me know :)
Jira Cloud interface 2020
Monday, March 9, 2020 - 20:12
I logged into one of my Jira Cloud instance to realise that I can enable the new interface which looks like Jira Server version. It was actually the case for many years but couple of years Atlassian changed the interface with sidebars on the left. People complained a lot and they didn't like the new interface. Especially those who were using Jira for years. I think Atlassian listened to the feedback and took this really seriously and decided to bring back the old interface. It is not exactly the same but you won't miss Jira Server now. I made a video on this topic if if you want to take a look: https://youtu.be/UZcGwty_uac

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