Jira
Here you will find all the posts related to my work done on Atlassian tools. As of 2017 I have been working primarily as Atlassian consultant where I help companies in rolling out Atlassian tools like Jira, Jira Service Desk and Jira Software. I am loving this work as I get to work with many companies and travel a lot. Currently I live in London but I am from Delhi originally. I self taught myself to work on Jira and I gained expertise on it after doing several implementations. I also wrote couple of books, the latest one is Mastering JIRA 7 which is quite popular. Enjoy the posts, have fun :)
How to Build Better Atlassian Forge Apps with AI | Requirements, TDD & Best Practices
AI can help you build Atlassian Forge apps faster — but speed alone doesn't guarantee a good app.
In this video, we look at the practices that make AI-assisted Forge development more reliable, maintainable, and easier to scale.
Whether you're using Claude Code or another AI coding tool, the same fundamentals still matter: clear requirements, good documentation, reusable instructions, stakeholder feedback, and proper testing.
In this video, we cover:
Automating Jira Labels: How to Append Without Overwriting
Managing Jira labels through automation often presents a significant challenge: standard "edit issue" actions typically overwrite existing labels instead of appending new ones. This article explores how to use advanced JSON payloads to dynamically add new labels while preserving your historical issue data.
The Shifting Landscape of AI and Product Management
The tech industry is evolving rapidly, and this week"s "Tech Capsule" highlights significant shifts in how teams collaborate and how small businesses leverage artificial intelligence. Here’s a breakdown of the latest trends shaping the future of work.
Streamlining Product Discovery with Jira
Communication bottlenecks are a classic challenge in project management. Atlassian has addressed this with a new feature in Jira Product Discovery: idea watchers.
Streamlining DevOps: Integrating Jira and Bitbucket for Automated Efficiency
In modern software development, maintaining accurate status updates in project management tools can be a significant administrative burden. Developers often find themselves toggling between their code repositories and project management boards, leading to manual updates that are prone to human error and oversight.
A recent tutorial demonstrated how to bridge this gap by integrating Jira Cloud with Bitbucket, effectively automating workflows and ensuring that project tracking stays perfectly synced with development activity.
The New Frontiers of AI: Context, Memory, and Custom Silicon
Introduction: Beyond Model Intelligence
The AI landscape is undergoing a profound transformation. While the last few years were defined by a race for model intelligence—who has the smartest, most capable chatbot—we are now entering a new phase. Today, competitive advantage is increasingly driven by contextual understanding and specialized infrastructure.
Master Jira Automation: A Guide to Smart Values
Jira automation is a powerful tool, but true efficiency comes from mastering "smart values." These dynamic placeholders allow you to pull data directly from your tickets, turning static rules into intelligent, automated workflows. In this post, we’ll explore how to get started and troubleshoot common hurdles.
Want to contact me?

Ravi Sagar
ravi at sparxsys dot com
Author of "Mastering JIRA 7" book. Loves #Jira and #Drupal. #Blogger, #ProblemSolver, #Atlassian #Consultant and #Technologist @ravisagar on twitter
Want my help? raise a support request for me.
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