Wednesday, July 25, 2018 - 17:34
Atlassian AUG London
I will present my experience in implementing two solutions to integrate a live chat support within JIRA Servce Desk. When you have products and services used by thousands of customers, you need a system in place to streamline the support process. For many users, they prefer to engage with you via live chat support. It’s direct and quick, giving them instant gratification for finding a solution to their problem. For those using Jira Service Desk as their ITSM solution, there hasn’t been a Jira live chat support solution contained within the Atlassian ecosystem – until now. Earlier this year I shared one solution and during this session I will talk about one more :) Date 1st Aug 2018, 6:30 PM - 9:00 PM Event details RSVP here: https://aug.atlassian.com/events/details/atlassian-london-…
Monday, June 4, 2018 - 05:36
New Jira 7.10 review of new UI
Many people were wondering whether the new Jira 7.10 UI will be like the Cloud one or not. In this video I reviewed the new UI that comes with Jira 7.10 and looked at few other improvements.
Thursday, May 31, 2018 - 19:00
Michael Simmons
I stumbled across this amazing piece of article on medium that talks about work life balance, whether you can achieve lot of success in life without sacrificing on your personal life if something everyone wonders. An Ambitious Person’s Brutally Honest Take On Work-Life Balance talks about this topic with some personal references from the author Michael Simmons.
Saturday, May 26, 2018 - 18:02
Thursday, May 10, 2018 - 17:39
Thursday, May 10, 2018 - 08:04
Drupal VM
I have been using Vagrant for a very long time now. I love it. It is perfectly to setup the environment and develop for Drupal, however recently I tried moving some of my sites to Drupal 8. I know I am late, very, very late but better late than never :) and I realised setting up the environment manually is a bigger pain, to be honest I am never comfortable setting up LAMP, I don't think I have ever configured Apache perfectly in one go. It always needs some R&D to make it work with Drupal or may be I am not good in it. I don't know. It is a pain. Vagrant solved this problem for me, but I have been using Vagrant slightly differently. I was using it mainly as a vm with not much provisioning, which I guess is fine. I was happy with it. I use usually one vm for more than one sites. With…
Monday, May 7, 2018 - 14:53
Friday, May 4, 2018 - 12:38
Wednesday, May 2, 2018 - 07:57
In the past few weeks I have been posting a lot of content on my site. I decided that I should be writing small posts using notes concept which is nothing but a way to share updated on my own site. It is working fine so far and I am happy. For writing proper blogs I was thinking I should be doing a bit more effort in writing them. Instead of just getting them out to the world I should spend more time doing research about the topic and then writing a detailed blog. It is a very good way to understand the topic, learn new things and when you write with the intention to share and spread knowledge then you also remember it for a long time. I have been doing this for a long time actually. Sometimes I just search on google with my name and the topic which I wrote many, many years ago. This year…