More than 10 years ago when I used to work on MS Project Server which was quite expensive back then I was searching for an open source tool for managing different projects that I was working on back then, by 2008 I was already doing freelancing consultation on Red Hat, VBA trainings and just star
Do you want to enable live chat for you customers? If the answer is yes then do take a look at my blog "How to engage your customers with Jira live chat support". I wrote it recently to share my findings around implementing live chat with Jira Service Desk and Slack.
I am used Chatlio and Jirio which are Slack apps to enable not only live chat that can be embedded in any we application like your company website but also to create a ticket from your slack chat to your Jira Service Desk Project.
Want to contact me?
Life begins outside your comfort zone and that is where your courage is developed". Write to me by filling this form. For living I am an Atlassian Consultant who love both Jira and Drupal. I am the author of "Mastering JIRA" and "Mastering JIRA 7" books. I Love both JIRA and Drupal (a bit more). You can Write To Me and I will get back to you as soon as I can. Have a nice day!