If you are new to Jira and want to learn it then the first thing you should do is identify your target. Do you want to learn Jira for managing projects or manage an instance? or may be you just want to learn the usage. I have thousands of videos and free course. Subscriber to my youtube channel here: https://www.youtube.com/ravisagar1
Today I was configuring Jira Service Manager project of Sparxsys where I wanted to create a dedicated project for people/organistions who want to reach out to us for general enquires related to our services. So this is the portal which is now live. All good so far but I also have an email info at sparxsys dot com which I have always and I also have created support at sparxsys dot com dedicated for our support channel.
Now I want to configure support at sparxsys dot com with my support project so I used the in built connector. Follow these steps.
Go to Project | Project settings | Email requests | Connect a custom email account and click on Google.
You will be presented with a screen to authenticate your Google account and give permission to Jira Cloud. This is the tricky part.…
I use Google Suite or whatever it is called these days (Google Enterprise or Google Workspace?) for my company's email. Although I would love to setup my own mail server but setting up an email server is a pain and too much hassle. May be in future. I have this Google Suite legacy free 10 user account so I don't pay for it, too be honest Google mail or Gmail is actually quite good. To create an account for someone is simple and they are up and running in minutes. I am sure in 2022 there is an Open Source email solution with these features, I need to explore. Getting back to the point.
Why am I worrying about my email going to spam?
I moved my sites from webfaction and dreamhost to my own VPS. So I don't use these shared hosting providers anything. I was very happy with their services…
There are lot of passionate people out there doing wonderful job of sharing there knowledge by making tutorial videos, writing blogs or even helping others on the community. In 2019 I started #ExpertTalks when I asked my good friend to be the first guest on channel and share his wisdom on Cloud computing, but then since 2020 there was a long lockdown here in UK and I was also a bit occupied with work, but I thought I don't have to do this ExpertTalk face to face and I resumed this series online. It makes sense to do it online but whenever possible I will surely do this in person.
In the last couple of months I was able to find time and have done few of those sessions again. I don't want to restrict myself to experts in Atlassian ecosystem but I definitely want to focus first on…
